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Frequently Asked Questions

General Questions:

Q: What is FDA approved silicone?

A: FDA approved food silicon means that the silicon is chemically “inert”; it will not interact chemically with the food, transferring nothing from the silicon (glove) to the food (nor color or odor) and vice versa (the glove will not stain).

Q: What are your shipping times?

A: We've partnered with Amazon to offer you fast shipping thoughout all of the US. Check out our Shipping and Returns section for more details about times and rates.

Q: I have a question not answered in the FAQ section. How can I get an answer?

A: Feel free to contact us any day, any time at support@lovethiswantthis.com and we'll do our best to help you with anything you may need.

 

About both Men's and Women's Heat Shield Gloves

Q: What's the best way to get the size right?

A: Both Men's and Women's Heat Shield Gloves don't conform with standard gloves sizes (sport or dress sizes). Although silicone is flexible, you don't want them too tight, so when you follow the chart and measure your hand, if you are right at the maximum measurement, is better to choose the next (bigger) size. 

Q: What if I chose the wrong size?

A: Simply contact us to arrange for an exchange. Even if you don't like the color, our goal is for you to be a 100% satisfied with your purchase, so you can exchange it for size, color or both, no problem.

Q: Can I use the gloves (both Men's and Women's Gloves) to handle food directly?

A: Absolutely! Your gloves are made of very high grade, FDA food-approved silicone. That means that there is no chemical interaction between the gloves and the food, so there is no change of color or taste. That makes them especially useful to handle hot potatoes, peel corn husks straight from the grill, and many other uses.

Q: The gloves  (both Men's and Women's Gloves) tend to get hot quick, is that normal?

A: Yes; the silicone will protect your hand from the direct heat by dispersing the heat throughout the surface of the glove. That means that the glove will work better for either longer periods of low to medium heat and only short periods with intense heat and you just need to let them cool down (or get them under running water to cool them down faster). Make sure to use the area on the palm of the hand and fingers with the cylinders to handle very hot items.

Q: Can I use them to wash the dishes after a meal?

A: Of Course! The gloves will protect your hand from the warm water and soap; because they are stain resistant, you only need to wash them with warm water and soap or just put them in the top rack of your dishwasher.

Q: Are there other uses for the gloves?

A: They are great to open jars! They have the grip and protect your hand at the same time. Customers have used them as a garlic peeler (just rub them with your gloves or the inside of your pot mats), to change hot light bulbs and many more!

Q: Can I use them to clean my Freezer?

A: Yes! These gloves are rated for up to -40 degrees Fahrenheit, so they will be ideal to get that frozen meat out of the freezer.

Q: Would cleaning them on the dishwasher reduce the useful lifespan of my gloves?

A: No. They’re designed to withstand temperatures up to 442 degrees F. and the temperature inside your dishwasher is a lot lower than that.

About the Multipurpose Kitchen Silicone Tool

Q: The temperature resistance says 442 degrees; will they melt away with something hotter?

A: 442 degrees is a safe temperature to handle items with these pot mats, but they can withstand temperatures up to 550 degrees before they deform. As a Trivet that would be ok; as a Pot Holder we don't recommend putting your hands in that kind of heat without better protection. Many of our customers use both the Heat Shield gloves in conjunctions with our pot holders to protect their hands and get a firm grip when getting very hot and heavy items from the oven.

 

About the Premium Knife Sharpener Stone Kit

Q: Can I use the lapping stone on a knife?

A: Yes! This stone is much coarser than your 800 and 300 grit stone, but it can be used to sharpen hunting knives and blades as well.

Q: I've never used a sharpening stone before. How should I start?

A: The first thing you should do is educate yourself on knife sharpening. Read articles, watch videos (you can start with our tutorial!) and give it a try. After that, it's all a matter of practice. If, at any point, you feel like you need some help, feel free to contact us.

 

About the Ultimate Pizza Stone

Q: How should I place my stone in the oven?

A: The ideal position of your stone is in the bottom rack of the oven. That way, it will absorb heat more directly. It's also important that you place its non-spill stopper towards the back of the oven, so you can press your peel against it when putting your pizza in or taking it out of the oven.